The problem
No source of truth, a mountain of questions
revenue teams were growing fast, but they had scattered content living across SharePoint folders, RFP responses that required endless digging, and new hires had to be manually walked through onboarding. And when reps had product questions? They turned to Slack again and again.
鈥淲e didn鈥檛 need another SharePoint,鈥 said , Sr. Director of Revenue Enablement. 鈥淲e needed a system people would actually use. One that told the team, if it鈥檚 not here, it doesn鈥檛 exist yet.鈥
Pacvue wasn鈥檛 just fighting inefficiency. They were fighting the opportunity costs of wasted time hunting for content instead of selling and supporting our customers. And every time a team member had to ask, 鈥淲here鈥檚 that [whatever]?鈥 it created frustration.
They needed a new technology platform 鈥ne that:
- Provided just-in-time learning throughout their tech stack
- Made it simpler to onboard new employees and new products across the entire team
- Allowed their enablement to scale